Cancellation & Refund Policy
Effective Date: 01-Sep-2026
At Haldi Jewellery, we strive for your satisfaction and follow a fast return policy to avoid any hassles in case you receive wrong, damaged, or simply the products you don’t like.
What is Haldi Jewellery Return Policy?
Haldi Jewellery follows a 7 days return policy. You can return your products within 7 days of their delivery.
What is the Haldi Jewellery return procedure?
Follow the steps below to return your package:
To initiate the return procedure, you must drop us an email at info@haldijewellery.in mentioning the reason for your return within the 7 days of receiving your order or connect us on whatsapp.
Ensure that the return order contains the original packaging, product tags, and invoice. Pack the order safely so that it reaches our warehouse in its original condition.
If you have received a damaged/wrong accessory package, we provide all our customers with a return pick-up. However, if your reason for return differs from the one mentioned above, then you can address the return package to:
Haldi Jewellery Private Limited, H-101, First Floor, Noida Sec 63, Uttar Pradesh, Pin-201301
Notify us of the couriered package via email, mentioning your original order ID number, Waybill Number & the respective courier for the returned consignment details.
After receiving your return package at the Haldi Jewellery warehouse, we will notify you about your refund within 15 working days.
How can I cancel my products?
Until your jewelry package has not been processed from our end, you can choose to cancel it by contacting us through email or call. Once your package is in the shipping process, you will have to wait for its delivery to return it within 7 days of its delivery.
How can I exchange my products?
You can exchange your products by sending us an email at info@haldijewellery.in or calling us at +91-8700620041 within the 7 days of your order delivery.
Why was my return package returned?
You must note that we conduct a thorough quality check when you return an item. Please make sure that the items are in their original condition and unworn. In case we suspect a quality issue, chances are that your return request might get canceled.
Can I return or cancel custom-made orders?
No, we do not exchange/return customized orders.
When will I receive my refund?
Once we receive your Haldi Jewellery return package at our warehouse, our team conducts a close quality check of all the items. We process the refund only after the purchased items match the original quality.
If the products received are not in a sellable condition, the package will be sent back to you, with no refund being processed against your return request.
After your return package proceeds with the quality check, you will be informed about the refund details over an email within 7 days.
How are Haldi Jewellery refunds processed?
All Returns/Exchanges are processed in the for of Store Credits. A gift card of Refund amount (unlimited validity) will be given.
The Haldi Jewellery delivery partner refused to pick up my return. What to do?
Currently, we only pick up return packages of damaged/wrong products. If you are returning your products due to any other reason, you can address your return package to:
Return Address:
Haldi Jewellery Private Limited, H-101, First Floor, Noida Sec 63, Uttar Pradesh, Pin-201301
If you want us to schedule a return Pickup, The cost of reverse shipping of INR 80 per order which will be borne by the customer. The voucher will be issued after deducting INR 80 from the price of the products returned once delivered back to us.